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We ate 2 and the next day the pieces we did not eat was still there, and the next day. It is wonderful to hear that they made a memorable impact during your stay, and the teams will certainly be recognized for it. 2020 Rooms are spacious (1009 was excellent, with a living area, separate Wc, corridor and large fully equipped bath and shower) with comprehensive touch lighting. ft. of versatile meeting and event space, providing the flexibility for every type of event from intimate meetings to lavish galas. A 42-inch flat-screen TV and free Wi-Fi are featured in every room at the Chicago Peninsula. Floyd and Edgar were terrific, taking us places in the hotel town car. The spreads for the bread were great. 23. Every aspect of my overnight visit was perfect! Job Description. What I did love is they took a lot of time to make the bathroom so nice after we used it by the turndown service. Discover LE BAR Bar Our intimate downtown Chicago bar, features floor to ceiling glass walls and an inviting atmosphere. My husband and I enjoyed a chef's tasting menu along with the wine pairing just a few weeks ago. The hotel has become an integral part of Chicago life and is considered the top choice for everything from accommodation to celebrations and corporate events. Pierrot Gourmet is the perfect spot for light fare. For this, the hotel credits its strong links to both the local community and international heritage. We hope to have the pleasure of welcoming you back in the future. This 4-star hotel offers a golf course, concierge service and a special menu on site. Free Wifi. The hotel also has an outdoor sun terrace with city views. Traditional Afternoon Tea at "The Pen" Chicago is served here - a large, beautiful, high ceilinged, airy room on the 5th floor, adjacent to the hotel's main lobby. More, Dear paulbkk888, We are delighted to learn that you enjoyed your stay with us and our service. Thank you for your compliments of Danielle; we will make sure to provide her with the much-deserved recognition. Parties of four or more will incur a 100% charge if cancelled within 48 hours. Thank you for choosing to stay with us and for sharing your feedback! We also appreciate your feedback regarding room service, and we are sorry to read that it did not live up to your expectations. 2017 Travel + Leisure Worlds Best Awards :Best Hotel in Chicago. Basically, fluffed the pillows and left 2 drinking glasses on the night stand which we needed all day. Server - In Room Dining The Peninsula Chicago Chicago. We are very sorry to read that you had a disappointing experience with our Front Desk Agent not accepting your booking. No replenishment. Excellent service staff for 6 stars hotel. The large room was comfortable and quiet, with every detail thoughtful and perfectly executed. I'm particularly interested in the Excellence Club Room Service Menu, but all menus are welcome Thanks . What are some restaurants close to The Peninsula Chicago? In-Room Dining Menu 3 Breakfast 4 Westin Weekend Breakfast Menu 5 Eat Well Menu for Kids 6 All-Day Dining 9 Late-Night Dining 11 Sleep Well Menu 12 Alcoholic Beverages 14 Hotel Venues . Manicure and pedicure services. We hope to have the pleasure of welcoming you back in the future. Then, when I went to retrieve my car from valet the valet proceeded to to tell me a "small scratch" was on my car. This response is the subjective opinion of the management representative and not of TripAdvisor LLC. I think my 5 yr old son would have enjoyed it had he been with us on this trip. These Blue Zones are places on the planet where people notoriously live longer than the average lifespan, largely due to their diet, environment, movement, and connection to community. They were more than helpful and said that if the Peninsula continues to not honor this reservation they will reimburse me for what the Peninsula charged PLUS the reservation cost that I was originally going to pay.Call 5: Called USAA (bank) and an hour later - they said that the charge was still there, nothing was reversed. Yes, guests have access to an indoor pool, a fitness center, and fitness classes during their stay. Thank you very much for choosing to stay with us. Whether a sangeet, garba or mehndi is on the wedding itinerary, the Peninsula Chicago has more than room for it. Available to all guests of the hotel, Keys To The City offers unique perks to some of Chicagos best and most popular attractions. Complimentary bedside charging station equipped with 6 different charging connections. The Peninsula Chicago Select venue Learn how the Cvent Supplier Network works 108 East Superior Street at North Michigan Avenue Chicago, IL 60611-2508 View gallery (12) Overview Meeting Space Guest Rooms Nearby More Overview Chain The Peninsula Hotels Brand The Peninsula Hotels Built 2001 Renovated 2016 Total meeting space 15,973 sq. You can find nuts and seeds in our Naturally Peninsula breakfast menu items,Organic Milled Buckwheat PancakesandWhole Avocado. We look forward to welcoming you back again soon. Nonetheless a great stay and we will definitely be back. Period. Live music provides the perfect backdrop on weekends while guests enjoy delicious culinary creations. Amenities- zed lounge, lobby restaurant, gym including indoor pool, an amazing American breakfast or an Asian breakfast, Loved every second at this hotel. partners(at)serandipians.com. Guest laundry and dry cleaning with same-day service, Amenities Peninsula Academy invites children to explore culture, lifestyle, cuisine and history through individualized classes, tours and activities. Great room with lots of love for detail. Shanghai Terrace: Step into the seductive setting of Shanghai Terrace and savor distinctive Asian cuisine prepared by Chef de Cuisine Elmo Han. Dear Tklemens, Thank you for choosing The Peninsula Chicago and for sharing your feedback. The rooms are controlled through pads and light switches that were a little "high tech" for some family members particular preference but they adapted. Response - call Booking.com we cannot help you (15 minutes)Call 2: Called Booking.com - Response - super helpful let me call the hotel and see what we can do (38 minutes)Call 3: Called front desk. Does The Peninsula Chicago offer any business services? The Peninsula Chicago has 339 luxurious and spacious guestrooms and suites furnished in a magnificent classical style, including the 3,000 sq. Named Number One Best Business Hotel in Chicago and Number Five in The US by the Business Travel Awards by Conde Nast Traveler readers (October). The Peninsula Sky Rink, Chicagos only hotel skating rink, opens its doors each November for both guests and locals to enjoy. I dont know if the hotel staff knowingly intentionally lies with the blessing of General Manager, Maria [-] in order to increase profits for the group, or if the staff is simply incompetent? I hoped for the former and received the latter. To ensure a flawless experience, no detail is overlooked from the hotels on-site team of expert conference planners to an extensive range of state-of-the-art audio and visual equipment. Sweet potatoes are high in fiber, beta-carotene, and Vitamin C, and are extremely rich in antioxidants. with was caring, helpful, smart and genuine. It is wonderful to hear that they made a memorable impact during your stay, and the teams will certainly be recognized for it. Boasting 339 rooms and meals and toys for children, the business hotel is settled in the heart of the city. Please do not hesitate to contact us directly should you need any further assistance. Very well maintained and appointed room. I will never patronize any of the Hongkong Shanghais collection again. The Original Vito & Nick's Pizzeria. Were so impressed by the Peninsula that weve decided to return again in a few months! Overall a great experience in a luxurious hotel. Available Monday - Sunday 6:00 am to 11:00 pm. We will certainly pass your comments along to our full team, as we are always striving to improve for our guests. The body itself was unidentifiable. Service perfection. Chicago, IL. Warm regards, Vince Reyes Hotel Manager, We decided to stay at the Peninsula as a mid-winter staycation. Accessibility Policy Statement (US Properties), The Hongkong and Shanghai Hotels, Limited. The rooms are very comfortable. We apologize once again for any inconvenience. The floor was dirty with something that looked like black specs that were sticking to my feet. Our Catering and Events team will work with you to plan events, designed to create experiences that are clean, flexible, safe and socially responsible. Based on the feedback we have received from our guests, the system is very easy to use. Which popular attractions are close to The Peninsula Chicago? *Extended breakfast hours available Saturdays and Sundays until 3PM. I had high expectations for this hotel, and was not disappointed. You can find this ingredient in our Naturally Peninsula lunch menu item,Illinois Sweet Potato. It was seriously the best hotel experience I have ever had anywhere. Warm regards, Vince Reyes Hotel Manager, Love it, would skip room service next time. 720 South Michigan Avenue Chicago Illinois 60605 USA T: 1-312-922-4400 F: 1-312-294-6891 . To become a Partner of Serandipians: The Peninsula Chicago has 339 luxurious and spacious guestrooms and suites furnished in a The Blue Zones consist of Okinawa, Japan; Ikaria, Greece; Sardinia, Italy; Nicoya Peninsula, Costa Rica; and Loma Linda, California. All the sauces were on point and the plating was colorful and innovative. The Peninsula Chicago has proudly received a Forbes Travel Guide Five-Star rating each year since its opening.In 2022, The Peninsula Chicago was named the #1 hotel in the United States by U.S. News and World Report 2022. Dear Tng , Thank you for your kind recommendation of The Peninsula Chicago! Drawing inspiration from cuisines of these locations, our chefs use locally sourced ingredients to create plant-based dishes that elicit the same health benefits as the diets of those located in the Blue Zones. Serandipians is located in Sion, Switzerland. Complimentary daily newspaper and access to Press Reader for 4,000+ digital international publications Lock in the lowest price from these sites. Price: Doubles from about 312. 16. ft. private terrace and Jacuzzi. In the future, I prefer to spend my money on hotel groups that keep their word. Guests can enjoy outdoor dining on The Terrace during summer months. Window-side dining table for two And finally, Issac, the front desk manager went so far as to buy us hearing assist headphones for the room to allow us to watch TV. Thank you for choosing The Peninsula Chicago. Again, we regret to hear about your negative experience, and appreciate you sharing your feedback with us.Warm regards,Vince ReyesExecutive Assistant Manager, Rooms. Dear Dee O,Thank you for choosing The Peninsula Chicago and for sharing your thoughtful comments. Given my personal extensive interactions and experiences with genuine luxury hotels and resorts, as well as, the knowledge I acquired while writing for USA Today after remaining at the property and taking note of other patrons coming and going, [large charter buses carrying NBA basketball players flooded the hotel during my stay.] 452 Bowes Road, Unit 9. Getting a service here is a no brainer if you are a guest of the hotel." With family, get a suite. Select how often (in days) to receive an alert: . Served daily from 1.00-4.30pm. . In-Room dining staff are on hand to deliver dishes from an endless menu featuring everything from international favorites to local specialties. Address: The Peninsula Chicago, 108 East Superior Street, Chicago, Illinois 60611, USA. Dear MaltedMilkball, Thank you for taking the time to share your review! . Love when a hotel has a doorbell at each room! The Peninsula Chicago Jobs Search by Keyword. Individual thermostat controls It would have been helpful if the bellhop who brought in the luggage had shown us how it worked or told us about amenities in the room, like umbrellas that were in the closet and it was raining! 2023 HSH Management Services Limited. The Lobby: With magnificent sunlight streaming through 20-foot floor-to-ceiling windows, The Lobby is an impressive dining destination, featuring all-day dining of contemporary American cuisine with an approachable dinner menu and a spectacular Sunday Brunch. We look forward to welcoming you back again in a few months. The rooms are large and beautifully a minute ties to. And I would suggest that when it is not lap swimming time that the pool attendents remove the ropes downt the middle, they just get in the way and seem like a hazard for open swim time for families and kids.they are just in the way.The staff at the Peninsula was SOOOOOOOO nice. Encompassing 331 of the hotel's 339 guest rooms and suites, the project has introduced a host of technological solutions that allow guests to customise their experience. Thank you for choosing to stay with us and for sharing your feedback! Hours Monday - Sunday, 6:00 am to 11:00 pm - Full IRD menu Limited options available overnight Enquiries When I arrived in the room, I could hear music in cars on the street below. Warm regards, Vince Reyes Hotel Manager, Car accident in Valet hands - Poor management, We visited the Peninsula to bring my nephew to the ice rink and enjoy a cocktail or two. Room Service: Available 24-hours daily, for those who desire an exceptional dining experience in the privacy of ones room, Facilities The venue is nestled in the centre of Chicago with direct proximity to The Magnificent Mile. Its floor to-ceiling windows ensure spectacular views. Photos & Overview Amenities Map & Location EXCELLENT 4.9 722 reviews from $399 per night See Rooms & Rates Check-In and Check-Out Dates Rooms Room 1 Adults Kids Check Room Rates Check Current Room Rates Hurry! We look forward to welcoming you back soon!Warm Regards,Jason LedouxDirector of Food and Beverage. Yes, valet parking is available to guests. The Sun Terrace, Fitness Center, and pool are available to Spa guests enjoying two or more hours of services, all hotel guests, and Spa Members. The Peninsula Chicago is the five-star hotel that brought traditional Asian service to a city already renowned for the warmth of its hospitality. We will be sure to review with the team. I heard drilling sounds on and off all day long. Telephone: +1 312 337 2888. Holistic massage therapies The 0 sq. (9 minutes) but they will immediately reverse it. Warm regards, Vince Reyes Hotel Manager, Curio Collection by Hilton Hotels in Chicago, Hotels near God Bless America Statue Chicago, Hotels near Harold Washington Library State/Van Buren Station, Hotels near Soma Massage School Chicago, IL, Hotels near Illinois School of Health Careers, Hotels near The Institute for Clinical Social Work, Hotels near School of the Art Institute of Chicago. Poolside breakfast and lunch are available from the room service menu before or after . I also stated in the call that I would be arriving late due to my flight time, so please do not give away the room that was confirmed as already mine. Yes, the hotel provides room service, ironing, laundry room and dry cleaning service. 108 East Superior Street The Shanghai Terrace features an outstanding Chinese menu (vegan options) with optional outdoor seating. Temperature, TV, Lights, Room Service (and some other things) are all controlled by the IPAD next to your bed. Air conditioned hotel. The location on magnificent mile is convenient. Review tags are currently only available for English language reviews. Our Sky Rink operational hours are subject to the weather, including below freezing temperatures. This is our 3rd time. View more property details, sales history and Zestimate data on Zillow. Guest laundry and dry cleaning Nearly 1500 guests attended The Peninsula Chicagos 10th Anniversary Party. . Peninsula_CH, Manager at The Peninsula Chicago, responded to this review. We spoke to Booking.com but we need a manager to approve this. MLS # 11715966 We look forward to seeing you again soon.Best regards, Max SchroederHotel Manager. For all its physical comfort, the Peninsula's service is its outstanding feature: you feel like you are on a great ocean liner, cared for by a staff with great manners and eagerness to meet your every need. This response is the subjective opinion of the management representative and not of Tripadvisor LLC. I am very sorry to read that you were unable to enjoy the Sky Rink during your stay with us, and for this I apologize. We are delighted that you enjoyed the room, soaking tub, pool, and the service provided by our staff. We look forward to welcoming you back in the future! Same with the. ft. condo is a 2 bed, 1.0 bath unit. Tiffany's is right below the hotel. more. ft. condo is a 2 bed, 4.0 bath unit. I look forward to connecting with you. I was informed in person upon check-in that my new assigned room would not be affected by this circumstance. We were delighted by the end of summer-season ingredients. Luxury accommodations wIth outstanding customer service. . Thank you for your thoughtful remarks on the staff and service as well. The Peninsula Body and Mind treatment includes a jade stone massage and facial. Each guest room and suite is equipped with a state-of-the-art electronic system that allows guests to control guest room features with the touch of a button. Custom Pratesi linens #23 Best Value of 1,194 places to stay in Chicago. Everything you could need is provided - plush robes, slippers, umbrellas, water, the list goes on and on. The service did not live up to it's reputation or 5 star rating. Access to The Peninsula Spa is complimentary to all hotel guests. Dear MickiD, Based on the feedback we have received from our guests, the system is very easy to use. Peninsula Academy Programs, offering unique, cultural and educational experiences. The Peninsula Chicago offers a diverse array of event spaces for any type of celebration a wedding is in need of. We are delighted that you enjoyed the room, Shanghai Terrace, and service provided by our staff. Their accountant did reverse it. Olive oil is found as an ingredient in most meals in Ikaria, Greece. Studio for stretching, exercise classes and yoga The 4,000 sq. Fantastic location my favorite 5-star property in Chicago.. Go go go. Trip Advisor named The Peninsula Chicago the #1 Top Luxury Hotel in the U.S. in their 2019 Travelers Choice Awards and U.S. News & World Report ranked The Peninsula Chicago #1 Hotel in Chicago and #2 in the United States in their Best Hotels 2019 rankings. I believe a staff member gave away my original intended room to a different patron. Thank you again for sharing your review. The Lobby Responded on February 9, 2023 Dear OpenTable Diner, Thank you for taking the time to share your review of The Lobby. Breakfast included. peninsula chicago room service menusan juan airport restaurants hours. Booking.com needs to call us back and modify the reservation. After a one night stay, we are customers for life. Life Clallam County. Limited options available overnight. Sweet potatoes are abundant in the Blue Zones, especially Okinawa, where both orange and purple sweet potatoes are consumed. The Peninsula Chicago - Comfortable The Peninsula Chicago is a 5-star property set a 25-minute stroll from Millennium Public Park. Dear TRoget,Thank you for choosing The Peninsula Chicago and for sharing your feedback. We look forward to welcoming you back again in a few months.