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My absolute favorite thing to do is to travel and couple it with reading: on the beach, on the plane, or just read about the cool intricacies of the place I'm visiting. favorite_border. Associate discounts for many brands Situations that require a quick solution can range from an emergency to a customer service issue or a conflict between team members. "Thank you for asking - I do have a few questions. When can the manager rely on you to be there? Mar 02, 2022 Post Date. Delegating to subordinates also helps alleviate stress to a degree.". Casual dining has a higher turnover rate than many industries, and it's often to no fault of the company. It's been over 6 years since I've been in the industry.". standingeagle1. You will gain valuable skills managing store operations and leading the team during the shift. Panda Express Colorado Springs, CO. In total, I took 12 vacation days out of my 15 allotted days. By creating an environment where everyone feels valued and respected, shift leaders can foster collaboration and trust among their teams. The interviewer would like to know if you are authentically engaged in the Panda Express brand and product. The culture fascinates me, and there is so much to learn. After you do your research on the company, write down some questions that came up for you. '", "I believe the consistency of the quality menu items Panda Express provides makes it stand out. For example, when I was a server at a restaurant we did not have a particular dessert in the restaurant. What type of role would you want to gain in the future? Building a conversational environment for our team & listen. At that company, we are well aware of FDA rules and regulations and I wanted to ensure that we were not in violation of any laws.". Talk to the interviewer about the extent of your experience with terminations and discipline. However, with alittle preparation, you can ace the Panda Express Job Interview. This is an answer you can build on. Employees at Panda express pay a median salary around $24000 annually in the United States. Paid Training to prepare you for success Are you someone who can handle stress on the job? I am currently earning my BA in Human Resources and would love to have an opportunity here when I graduate. Training: As a shift leader, youre responsible for training new employees and ensuring that all employees are following the companys standards. Panda Express Hourly. **Candidates must meet, and continue to meet if employed, eligibility requirements for each benefit to qualify. To deliver exceptional asian dining experiences by building an organization where people are inspired to better their lives, To create a safe and empowering conversational environment for team panda to listen, appreciate and challenge each other in bringing our vision alive and in action, Be recognized as a world leader in people development to become loved by our guest, Small: 2 sides 2 entrees, serves 12-16 You can make your answer more memorable by being more specific. I am able and willing to work overtime, and weekends as well. All Rights Reserved, Panda Restaurant Group, Inc. is an Equal Employment Opportunity Employer. It is the largest Asian restaurant chain in the United States, with over 2,000 locations. Customers love when you go above and beyond for them which will, in turn, generate more business. So PIC can mean different things. ", "I would say about a 9. ", "My verbal communication skills are strong; however, I would say that my written communication skills are not as strong. Associate discounts for many brands Local/municipal requirements, such as Food Handler certification, acquired at applicants own expense. "It depends on the situation. These positions include assistant manager, general manager, and district manager. They even hired a fobby chinese girl to work the drive thru for that authentic Chinese fast food experience. Panda Express began as Panda Inn. Panda Express. Learn more here. Flashcards. Medium: 3 sides 3 entrees, serves 18-22 95 terms. To be considered for the position of Shift Leader at Panda Express, applicants must have a high school diploma or equivalent. The estimated total pay for a Shift Leader at Panda Express is $31,666 per year. Learn. I am comfortable with these types of tasks. Search and apply to 50 job postings in the area across a variety of career fields. We hire professional interviewers (people with multiple years of experience interviewing candidates) to help us create our interview questions and write answer examples. ", Our Professional Interview CoachAmanda Knight Reviewed the Above Answer. What can I do in order to get up to speed quickly? I learned how to prioritize my tasks so that I could get everything done before the end of my shift.. When answering this question, it's important that you share a past example of your leadership experiences. Luckily, I had an umbrella, so I walked him to his car, sheltering him from the rain. This is a solid response. 4 Water They like to be praised for the ways you are impressed by their innovation, reputation, and impact on their industry. As a shift leader, you may be responsible for managing the restaurants inventory. 2,908 Shift Leader Jobs in Avon, IN hiring now with salary from $23,000 to $38,000 hiring now. My vehicle is only 3 years old and still under warranty.". As a previous manager, I understand the value of employee honesty. Do you have experience in corrective discipline and terminations? Consider sharing a little more about yourself, such as the kind of books you like to read, favorite areas to hike in, or new foods you've explored recently. Hmong Innovating Politics; Activity. With Panda Express's reputation for the development and advancement of employees, I see no limit to where I could go within the company.". You have communicated that willing to be flexible but would like to work around your class schedule, which is a reasonable request. How would you define excellent customer service? Continuous improvement can help Panda Express Shift Leaders identify opportunities to reduce waste, increase customer satisfaction, and streamline processes. 5. closed register drawer You've talked about which social media platforms you use and how they enable you to connect with the company. Sometimes it's just about being encouraging.". Get a free, personalized salary estimate based on today's job market. Match. ", "State and federal laws require companies to produce schedules for employees in advance. POSTED. Whether through sharing good food with guests or providing opportunities for professional and personal growth with associates, all are embraced in a genuine family environment that is uniquely Panda. Would you confront the employee to clarify the situation and confirm if he or she was actually stealing? It's great to even be 10 minutes early rather than just showing up right on the dot. That's so great to hear! State that you dont think money is a great motivator but that taking the time to praise your employees for good work goes a long way. Sometimes if someone is struggling or underperforming, honest criticism may not be the preferred route. ", "I like the culture Panda Express offers. My supervisor and co-workers will attest to my clear and concise communication skills. I can be found reading anything from a 19th-century piece of British literature to the latest dystopian fantasy novel. Assure the interviewer that you are trustworthy and honest. Deliver exceptional Asian dining experiences by building an organization where people are inspired to better their lives. Panda Express is a fast-food restaurant chain that specializes in American Chinese cuisine. The interviewer would like to know what attracts you to a role with Panda Express. Consider using a specific example that demonstrates that you are able to react swiftly when needed to resolve an issue and achieve a positive outcome. sink 120 in 1 min What Does a Wawa Customer Service Associate Do? I also had to operate the restaurants ovens and fryers, which are very similar to those used at Panda Express.. 251 Panda Express reviews. ", "I've had many years of customer service. . Did training take place in person, virtually, or through both avenues? I am a trustworthy person with a strong track record of honesty with my previous employers. This is a good starting place. All interview questions are created by MockQuestions.com and are not official interview questions for any organization listed on MockQuestions.com. Posted: February 28, 2023. If I face a setback in the workplace, I will often ask for help to recover the time, if a deadline is in front of me. As a Shift Lead, you gain a diverse range of skills to develop yourself and others. ", "Here are some sample questions: - When would you like to have this position filled? 48 terms. You will gain valuable skills managing store operations and leading the team during the shift. ", "I appreciate that Panda Express has such a strong focus on cleanliness. ", "Yes. The Assistant General Manager is an entry-level management position responsible for day-to-day supervision of non-management associates, assigning specified work, focusing on store level operation performance, coaching and developing subordinate Shift Supervisors and other non-management associates and performing all other responsibilities as . View distance . Match. Help make it more accurate by adding yours. I Would like to be part of team that encourages employees to reach their potential and makes them feel like valued employees. If any of your outside activities are related to this position, definitely share the skills you have learned and the similarities. ", "I stuck up for an employee bullied in the workplace. If I experience a major setback, I will take a few moments to debrief with my manager and discuss what I could have done differently. Expert solutions. Practice 31 Panda Express Interview Questions. This will let the interviewer know that your goals are aligned with their business objectives. Be recognized as a world leader in people development to become loved by our guest. Shift Leader: As a Shift Lead for our team, you will have the opportunity to embrace a . "I am sure that you have an internal policy for employee theft so I can assure you that I would follow the required steps to report the theft. This would be a great opportunity to use the STAR method. Every manager wants a team player who will not resist company policy or argue about every detail of the workload. You can help them set goals by providing them with tools and resources to help them achieve their goals. However, you can make it more unique to you by talking about the cultural values or company offerings that make you feel like a valued employee such as welcoming employee feedback and ideas, rewarding excellent performance with incentives/recognition, or providing tuition assistance, advanced training, or leadership development programs that help employees grow. Recreational Impacts Sports & Ethics. Consider improving your answer by talking about any steps you'd take before calling HR. This is a good start! Prefer some Operations experience. Test. The Most Cliche Interview Responses and What To Say Instead, How To Approach Difficult Leadership Questions. 2 Pesticides I knew the basics but was certainly not trained on the specifics of the role. arkea_sauvage5. Click the links below to learn more about E-Verify. TYPE. Panda Express Assistant Manager jobs - indeed.com. Module 1 Panda Express PIC Test. Learn. If I could grow with your company, I would like to see it turn into a management role that includes a component of human resources. Choosing to further your education to help you along your career journey shows initiative and a willingness to work hard to achieve a goal. Only $35.99/year. Everyone handles the stress and disappointment of setbacks differently. ", "When I was promoted to training coordinator with my current employer, I only had one week of training before I began the new position. 8 1 working toilet We offer our team members: Free meals while working at Panda. You can also demonstrate that you've done basic research into the company's values or mission by sharing 1-2 specific ways the company enables employees to reach their potential. Do you ask probing questions or ask others for insight into what happened? ", "It depends on the situation. Do you respond to each customer with professionalism and patience? If possible, keep your reply related to the career path for which you are interviewing. Shift Leader Panda Express CA&C Mar 2019 - Present 4 years. Dive deep into company history, current jobs, hiring trends, demographics, and company reviews. Scheduling is an important skill for a shift leader because it ensures that the restaurant is operating at its full potential. The average salary for a Shift Leader is $32,888 per year in United States, which is 3% higher than the average Panda Express salary of $31,797 per year for this job. It's best, to be honest, and tell the truth whenever possible. By leveraging data insights, shift leaders can make better decisions that will improve efficiency and profitability. Copyright 2008-2023, Glassdoor, Inc. "Glassdoor" and logo are registered trademarks of Glassdoor, Inc. Say you would put them on a performance review and tell them what they are doing wrong and areas they need to improve on. In your answer, explain that you enjoy working in a fast-paced environment because it challenges you to work efficiently. 5 hand sink reaches 110 in 1 min, 3 comp. exclamation marks in sentences of your own. marvelousbodine4097. Next, review the company website, watch videos and read articles and press releases to see if any of those questions can be answered through those resources. Our restaurants are the heart and soul of our company, and we believe our people are the recipe for success. The purpose of this page is to help you prepare for your job interview. 5.delete inactive codes In my last position, I was responsible for operating the cash register, which is similar to the POS system used at Panda Express. ", "I understand that setbacks happen from time to time. Consider demonstrating your knowledge of the industry and the company's offerings by naming 1-2 of the company's primary competitors and sharing more specifically what makes Panda Express a standout dining choice. If being a good leader means being a follower, then that's the role I would take. "I would like to see my experience in leadership grow over the next few years. Panda express employees' hourly wages are $14.Employees in panda express can make $35000 and $26000, respectively. Our Panda Shift Leader associates are important leaders of our team and are responsible for bringing Panda's mission alive in our restaurants by supporting management in creating food with passion, service with heart and ambiance with pride. There was a senior citizen at the restaurant and he had finished his meal. Great! Workspace is restricted and employees are generally expected to remain standing for long periods of time. Our interview questions and answers do not represent any organization, school, or company on our site. Our Panda Shift Leader associates are important leaders of our team and are responsible for bringing Panda's mission alive in our restaurants by supporting management in creating food with passion, service with heart and ambiance with pride. On a scale of 1-10, how skilled are you in communication? Our Panda Shift Leader associates are important leaders of our team and are responsible for bringing Panda's mission alive in our restaurants by supporting management in creating food with passion, service with heart and ambiance with pride. I was raised to trust my initial response so, I do just that! Employees must prepare hot and cold foods, use Chinese cook knife and other kitchen equipment and work quickly without losing accuracy. ", "Our company had a contest last month to see who could up-sell the most menu add-ons, and I was asked to be our team leader for the challenge. You've answered well by sharing that you break stressful tasks or situations into smaller, more manageable pieces. Shift leaders must also understand the importance of data analytics in making informed decisions about staffing, menu items, promotions, and other aspects of running a successful business. Pleasant, IN. 1 all food is cooked 165+ Panda Restaurant Group, Inc. is an Equal Opportunity Employer and is committed to providing equal opportunity, and does not discriminate on the basis of any characteristic protected by law, including but not limited to sex/gender (including pregnancy, childbirth, lactation and related conditions), gender expression, race, color, religion, national origin, sexual orientation, gender identity, disability, age, ancestry, medical condition, genetic information, marital status, and veteran status. Ask The Interviewer: Work From Home Edition, Cover Letters are Hard to Write, But This is Why They Matter. This is a great answer as no company wants to spend many hours training their employees. Local/municipal requirements, such as Food Handler certification, acquired at applicants own expense. I can see where you're headed! I am seeking a workplace environment that is collaborative and positive and this role seems like a perfect fit. Make sure to include the positive outcome. It's something for which I am very passionate. Discuss with the interviewer how you typically cope with delays in the workplace. (10) I realize that there is normally a termination fee however, I was assured when the contract was signed that I would have no service problems in my area. This is a great answer because Panda Express will get very busy at certain times of the day and you will sound like someone who can be counted on to remain focused during this time. State that you love the product and the service you get at Panda Express and, because of this, you would be happy to represent them. Panda Express Open House Interview Day! A great example of my honesty would be the written reference that I have from my most recent employer. Interviewers will expect you to have done research on the company and familiarized yourself with the basics of what they offer. Dont wear too much jewelry and if you have long hair wear it back. ", "On occasion at my current job, a quick solution is required while following strict protocols. Be true! However, you need to go deeper by talking about how you respond in situations that require a quick solution. Often it is a matter of balancing honesty with how you deliver your message in order to build trusting relationships. Your slogan, 'From our Family to Yours' is a mission you stand by which is great to see. If you do have the experience: "I have been a part of individual terminations and group lay-offs throughout my career. The Panda Way. This is also best answered by sharing an example of a time when you assessed a problem, worked to resolve it, achieved a positive outcome, and then addressed the root cause to prevent the issue from recurring. My previous job as a manager required daily cash handling and nightly deposits. If possible, let the interviewer know you can work on weekends and/or holidays. Briefly explain the knowledge that you do have in training, and coaching, in the workplace. Assure the interviewer that you see a longer-term fit with Panda Express. As America s favorite Chinese restaurant, Panda Express has close to 2,000 locations globally and continues to grow over 100 restaurants annually. In that case, I will do what it takes to protect the company's reputation. Created by. The most recent was just a couple of years ago when we were serving BBQ at my current job. Do they offer innovative menu items or engaging product promotions that keep customers coming back? I was able to take it on successfully by leaning on my team, reading a lot of company manuals, and asking many questions. My co-workers didn't like being called out, but eventually, they came around. When answering, make sure to mention how much experience you have working with money and emphasize any relevant skills or certifications you may have. 401K with company match The typical Panda Express Shift Leader salary is US$19 per hour. Email Facebook Tweet LinkedIn. Panda Express Shift Leaders work in a fast-paced, customer-oriented environment. 62 Panda Express Shift Lead jobs available on Indeed.com. 53 terms. Here are five common Panda Express Shift Leader interview questions and answers. It sounds like this is a strong example that you can leverage better to illustrate your training expertise. Of course, your posts always make me hungry! Panda Express Shift Leader Knowledge Study. Click the links below to learn more about E-Verify. I enjoyed that responsibility, and we ended up winning the reward in the end because my team increased sales by the highest percentage. Honesty and integrity are valued by all employers. Demonstrate to the interviewer that you take a very methodical approach to problem-solving, rather than reacting in an impulsive way when a problem occurs. You've answered in a way that shows your desire to help your team while also meeting customer needs. . How did the purpose of the Interstate Commerce Commission compare with its performance in the early 1900s? Test Scores This information is unavailable to unknown [or unregistered] users High School Information High School: Edison High School( Fresno, CA) State: . Employees must be able to lift up to 50 lbs., stand up to four hours and reach across counter tops measured at 36 inches to serve customers. Then pivot to balance that example by talking to the interviewer about scenarios when you feel it would be inappropriate to protect a coworker by taking the fall for actions such as stealing, misuse of equipment, etc. 85 open jobs for Country manager in Penally. Because this would be my first position in the restaurant industry, I am new to these topics. Try to think of a time when you went above and beyond for a customer. Whether its impacting our team or the communities we work in, were proud to be an organization that embraces family values. As the restaurant industry continues to evolve, Panda Express Shift Leaders must stay up-to-date with the latest technology and digital transformation trends. Job Details. ", "My first reaction is to access the situation. As shift leaders gain experience and demonstrate their leadership skills, they may be promoted to assistant manager. We're committed to being your source for expert career guidance. Our Panda Shift Leader associates are important leaders of our team and are responsible for bringing Panda's mission alive in our restaurants by supporting management in creating food with passion, service with heart and ambiance with pride. Closing Date March 9, 2023 At 500 Pm. 5007 Total Views. Our Panda Shift Leader associates are important leaders of our team and are responsible for bringing Panda's mission alive in our restaurants by supporting management in creating food with passion, service with heart and ambiance with pride. If there is a reason you believe you require an accommodation, please reach out to Human Resources. Currently, at my center, the schedule changes so often that we are required to look the day before to see if we are scheduled to work. Additionally, Panda Restaurant Group, Inc. complies with all federal, state, and local laws regarding requests for workplace accommodations. Using the STAR approach will ensure you include all the important parts of your example: Talk about a Situation or Task (S-T), the Action you took (A), and the Results your achieved (R). TCI-M2 Concepts, J.V. On-Going Career & Leadership Development Shift Leader. On-Going Career & Leadership Development About This Job. This approach focuses on making small, incremental changes over time in order to improve the overall efficiency and effectiveness of operations. 2. doors are locked during closed hours "In my last position, I trained new hires on how to use our applicant tracking system. Panda Express is the world's biggest food chain company . Finally, it is important not to take it personally. Excellent customer service is a hallmark of most successful businesses, and it sounds like you have significant customer service experience. If this is your first job tell them that you have been focusing on school and now you are anxious to prove yourself in the workforce. You can also help them set goals by providing them with feedback on their performance and by helping them identify areas for improvement. Shift Leader. This ability to make fast decisions is especially helpful in my role as manager when there is an inventory, personnel, or customer issue. Lead and motivate a team of associates to ensure that all customer orders are prepared accurately, quickly, and with the highest quality standards, Ensure that all food safety protocols are followed in accordance with company policies and local health regulations, Monitor and maintain inventory levels, ensuring that all products are stored properly and rotated according to established guidelines, Train new employees on proper procedures for preparing food, operating equipment, and providing excellent customer service, Maintain a clean and organized work environment, including floors, counters, shelves, and storage areas, Assist customers with their orders, answering questions about menu items and making recommendations as needed, Handle cash transactions accurately and efficiently, balancing the register at the end of each shift, Resolve customer complaints or concerns in a professional manner, Monitor employee performance and provide feedback and coaching when necessary, Prepare daily reports and submit them to management, Develop and implement strategies to increase sales and profitability, Participate in weekly meetings with other shift leaders to discuss operational issues and opportunities.