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We bought 2000 points, in which the salesman told us and the other couple we were with, would get us 2.5 weeks per year in a 2 bedroom suite. We stayed at the Island Links and attended a timeshare presentation. Seller of Travel Reg. My next step was going to be to drive back down to HHI with my husband and do it in person but everything I have read on this site does not recommend doing that. They lied that we could be able to sell our Bluegreen Points (not one call in about a year). Hi, I am looking for advice/reassurance on canceling a timeshare contract with Palmera Vacation Club in Hilton Head, SC. Creating memorable vacations for our members. It has been over 9 months. Offer can be redeemed multiple times during the offer period, but cannot be combined with any other discounted exchange fee offer and excludes internal exchange vacations and exchange plus inventory. Four years ago the city passed an ordinance to prevent deceptive, misleading and aggressive solicitation by businesses. The Club Travel Honest Review [THIS WILL SHOCK YOU], Las Palmeras by Hilton Grand Vacations Room Tour, Best Places To Invest In Vacation Rental Property, 85% of timeshare owners love their brand or resort, Disney Vacation Club Rentals Grand Californian, average cost of a timeshare in 2019 is $21,445, Holiday Inn Club Vacations Williamsburg Resort, Wheelchair Accessible Vacation Rentals With Roll In Shower. We didn't start to look into it more until we got home Sunday night. Make sure any club youre considering can pass an easy scam test. Hawaii TAT Broker ID #TA-023-193-6000-01. In fact, about 85% of timeshare owners love their brand or resort. Nov 15, 2016. $12,000. Also publication TIMESHARING TODAY. Palmera Vacation Club Business Profile Palmera Vacation Club Vacation Timeshare Multi Location Business Find locations Contact Information 33 Office Park Road, Unit 219 Hilton Head Island, SC. The club promoter is making a profit somewhere along the process. Just went through a similar situation as you. Palmera is deducting $295 out of my checking account a month. In January of 2016 the corporate resort staff told us they would buy his time share and, at a discount, use it as down payment on Share your photos and videos with others to prove the truth of your words. All-Inclusive resorts may charge a mandatory all-inclusive fee. This post has been removed at the author's request. Palmera Vacation Club has resolved 1 complaints. Take a screenshot from the USPS and FedEx tracking that it arrived. Under Six Ways to Travel, click Palmera Escape via RCI, Click RCI Exchange to link to your RCI Subscribing Member account. After researching and finding this site (thank God!) What is Palmera Vacation Club's Facebook? The first was several years ago when Coral Sands (now Coral Resorts) was run by Reba Management Company. Mr sheldon kept on with his attack he threaten to f- up our credit. Our Palmera Vacation Club Resorts are the best of what Hilton Head Island has to offer. We are trying to find a way to resolve this as I have heard there are many complaints against Palmera. Bought 2000 points for a "gold crown" 3-bedroom condo ($850 down). Palmera Vacation Club complaints View Full Report 33 Office Park Road #219 Hilton Head Island, SC 29928 | Get Directions (888) 887-2563 http://palmeravacationclub.com File a complaint in less than 5 minutes! People buy timeshares because the average cost is almost nominal in comparison to a lifetime of vacations. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. ta.queueForLoad : function(f, g){document.addEventListener('DOMContentLoaded', f);})(function(){ta.trackEventOnPage('postLinkInline', 'impression', 'postLinks-102137832', '');}, 'log_autolink_impression');car salesperson and I have bought cars, I know all of the tricks. Not only is the average cost of a timeshare much lower than your lifetime of vacations, but timeshare units offer much more space than the typical hotel. We were asked simple questions in the beginning like How much do you spend in a vacation a year..where do you like to go? Palmera you have take advantage of to many families and it is time for answers. When I called Palmera reservation services I explained my issue and was told the complaint would be brought up in the Friday Manager's Meeting and I would get a call that Friday. 2023 RCI, LLC. Theres nothing worse than a cramped hotel room and lack of personal space. We didn't start to look into it more until we got home Sunday night. Influential celebrities and unscrupulous companies have overrun the media with messaging that timeshares are bad. I became a member in 2015 and was generally happy. 2023, International Association of Better Business Bureaus, Inc., separately incorporated Better Business Bureau organizations in the US, Canada and Mexico and BBB Institute for Marketplace Trust, Inc. All rights reserved. The travel prices the salesman I am respectfully asking for a rapid response. Palmera Vacation Club 5 years ago Save I have bought into a time share that is on a points system, where a certain amount of points buys you a certain amount of weeks. My husband and I are both smart people and we feel so foolish that we jumped into this. RCI and related marks are registered trademarks and/or service marks in the United States and internationally. We asked plenty of questions, figuring 4 heads were better than 2. Does anyone else have experience with this and any advice? would get enough money to pay off their time share. Down and my maintenance fee. Promotional discounts and offers may not apply to all properties. He swore up and down that the time of year didn't matter when booking and it didn't effect the number of points required. Recent Reviews We were told they no longer sell that Reverse and return back to what we had, and reimburse us for the waste of our time in full. Pay only $199USD on your exchange fee when you book select Las Vegas resorts. Resolution Sought I just got back from the post office and sent it certified with return receipt as well as the FedEx this morning. For more than 15 years we have helped nearly 50000 customers resolve their issues and will never stop striving to ensure further improvements on our platform for a better communication between companies and customers. CHARLESTON, SC A Live 5 News investigation has uncovered dozens of complaints filed against businesses that sell timeshares and luxury vacation packages. Sign up for free now, Sign up for free to participate on the website. The main reason that we agreed to purchase this timeshare with Palmera Vacation Club was because the sales representative insisted that not only would he help us sell our Wyndham and Hawaii. In fact, you can travel to4,200+ RCIaffiliated resorts in 110 countriesaround the world.*. When you buy a timeshare, its an investment in your family and quality of vacations. I sent it to the person and address listed on the Right to Cancel paperwork we signed during the scam process. Coral Sands is situated perfectly in the heart of Hilton Head near Coligny Beach. Washington Seller of Travel Reg. Coral Sands was sued, alleging fraud back in 2006. Offer void where prohibited by law. Taxes, additional fees, and charges may apply. At RCI, we understand that no matter how busy life gets, you look forward to the time that you set aside each year to travel to your favorite destination or a brand new one! Learn how the rating is calculated 1 complaint. Palmera also has a Facebook page that we should all be posting on. RCI, LLC is not responsible for any activities or services provided third party providers. Others, however, ask you to pay big up front for some promised future benefit. I called in late November and was told that my dates were not open to call again in January. Save. and told them we wanted to cancel the contract or they could On july 8 2019 mr sheldon fed/ex me a 3 page quit deed contract to be sign and notarize which has been completed, signed and notarized on july 18 2019 but i have not yet mailed it because prior to his request mr sheldon and i had multiple conversations on the phone about reimbursing me with a 3 night 4 days vacation at hilton head and a 7 day vacation at any of r.C.I 60 properties i have not received it yet. BBB reports on known marketplace practices. It may not display this or other websites correctly. Palmera Vacation Club has an average consumer rating of 1 stars from 13 reviews. I wanted to walk away from this SCAM but Palmera has threaten to sue me and they reported me to a collection agency. Making a full refund, as the consumer requested, Refuse to adjust, relying on terms of agreement. I would give it back for free just to get away from this joke but what I have decided to do is to take this up with the State and with signatures from all the people Palmera has cause grief to. All we ask is that you follow a few simple guidelines. Initial claims often can offer some early scam clues: Scam Clue 1: The promotion is claiming that youre getting something free. Had enough of Palmera. Still no return calls. Please dont include personal, political, ethical, or religious commentary. RCI and related marks are registered trademarks and/or service marks in the United States and internationally. As a matter of policy, BBB does not endorse any product, service or business. ComplaintsBoard.com is not affiliated, associated, authorized, endorsed by, or in any way officially connected with Palmera Vacation Club Customer Service. No response. I should be able to sue myself out of this contract since they did not sell my current time share. wisconsin. Initial Palmera Vacation Club complaints should be directed to their team directly. I explained to mr sheldon that the document he send me was not a quit deed and that i was not signing anything that i did not understand. Reviewers write the most about Palmera Vacation Club Timeshare Selling and give it 1.7 stars out of 5. On their websites, both businesses proclaim the best deals on vacations. I believe this outfit may have operated under the name Vacations Anytime years ago in ***********. Nothing has been done and calling makes it clear no one cares. The timeshare resale industry began to assist owners in need of getting out of their timeshares, and it was unregulated. So here is my question, I am past the 5 day cancellation period, and my maintenance fees and the balance are coming due soon, what would happen if I just walked away and not pay a thing, letting them keep my down payment ? ST-36515. How much do you spend normally on your hotel? RCI members must redeem this exchange offer through the contact center. All of the lies, promises, and representations are part of the scam. We bought 3,000 points for around $13K. I know nothing about the ethics of this timeshare property, but the hotel branded properties will honor the rescission and send refunds in a few weeks. This complaint was posted by a verified customer. a 5 week time share at Island Links Resort in Hilton Head, SC. This is a massive operation I thought. Need to file a complaint? Taxes, additional fees and charges may apply. This site uses cookies to help personalise content, tailor your experience and to keep you logged in if you register. Proudly SupportsTimeshare.com. Like all the other complaints prior to me. Contacts:There are no additional contacts. The product has changed into something that families, couples, and adults love. I am old and cannot afford to pay for this time share. It didn't matter what information they had provided, either verbally or written, the contract was all that mattered. Registration as a Seller of Travel does not constitute approval by the State of California. Advantages to us so we were told: lower We purchased points with Palmera Vacation Club and the salesman told us we could get a 3 bedroom unit with our points at Coral Springs. He kept trying to tell us with all the room in the condo, we could bring all of our friends and family and blah blah. 602560941. They also verbally guaranteed us that Regards, They lied about what the points would get us. Hang onto your paperwork. 13 We did let a gentleman taking our survey afterwards know what we went though and he apologized for the salesman. Copyright 2020 Business Consumer Alliance All Rights Reserved. One thing I have now witnesses and everything was recorded just last year before COVID 19. She tries to manipulate us into buying a different packagejust a vacation club without the ownership. Seller of Travel Reg. Scam Clue 3: A promotion claiming youve been specially selected for membership. Then he would come up with all kinds of different numbers in a piece of paper.back and forth , back and forth. At that point we were no longer interested and made it known to him. Destinations and travel times are subject to availability and confirmed on a first come, first served basis. She gets rude too and tells us she guesses we just like to waste all of our money. Avoid doing business with Palmera. I submitted a certified letter to the company with no response. Villa del Palmar timeshare reviews show that regardless of all amenities that these resorts offer they are scam experts at what they do, the Villa group timeshare personnel know how to talk like professionals, negotiate like professionals and rob money from you like professionals, many people have fallen victim, so protecting yourself from a Villa del Palmar timeshare scam is the best thing you can do. Palmera Vacation Club. Remove some or all of your filters below. So they could either buy it back or he'd just quit making payments, so they let him out of it. I called the number they gave me three times to cancel the contract but no one answered. Please be wary when you go on this tour. With points, you have the utmost flexibility with booking trips where and when you want. We want you to share your story, with both the good and the not-so-good. We grabbed our stuff and got the heck out of there. 1 complaints against Palmera Vacation Club, RESPONSE: Complaint was not answered They promised it would be sold in 3. Making a full refund, as the consumer requested, Refuse to adjust, relying on terms of agreement. He disappeared for a few minutes and brought us back a paper with a "special discount" that was $17,999 for that same package. After purchasing, I was told to just click Book Me and schedule my trip. But that is not the best, when i tried to book a week in May, not one week was open, heading into April the cost was 5600 points. Please DO NOT add attachments that contain your or other peoples personal information, if you dont want it to be visible to the public. I have bought into a time share that is on a points system, where a certain amount of points buys you a certain amount of weeks. These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. With the average cost of a timeshare, you will have already made up what you paid for and more! If you didnt knowingly sign up for a sweepstakes run by some outfit that had terms and conditions you agreed to, any out-of-the-blue winner notification is almost surely a scam. The latest review amount billed was posted on Feb 28, 2023. We are trying to book a vacation but can't and hopefully won't lose our booking do to the lack of communication on their part. May 2020: Traded 2 RCI timeshares + paid $9K for "Palmera points".